Journey to a better outcome.

Get accessible and personalised support in-person or from the comfort of your home.

How we can help

Having difficulty dealing with conflict? Having a dispute? Feeling overwhelmed? Whether it be in your personal relationship or in work situations, dealing with conflict, disputes, and relationship difficulties can be overwhelming and is never easy.

We provide a wide range of services to support you to manage and resolve your issues. Our practitioners are registered professionals with specialist training and qualifications to meet your needs.

We are child inclusive and cultural in our approach and we are committed to empowering discussions to reach the best outcomes.

  • Client Reviews

    “Dear Jess, Thank you for working with me through this, for listening and helping me to get through it. I have finally got to the brighter side, thanks to you.”

    -Anonymous (ACC counselling)

  • Client Reviews

    “Jessica had such a beautiful energy about her. She was firm but fair & offered sound advice. Very satisfied with both the quality of services and quality of communication received.”

    -Anonymous (Family Disputes Resolution Mediation)

  • Client Review

    “I have great respect and gratitude for our mediator. Her ability to recognise negative behaviours and de-escalate the situation with such professionalism and kindness makes the process much more manageable”.

    -Anonymous (Family Disputes Resolution Mediation)

  • Client Reviews

    “Jessica was able to help me find myself and work through so much trauma, while also supporting me to be the best mother to my son. JS Mediation’s flexible and culturally-sensitive approach made me feel seen and heard. I highly recommend their services!”

    - Anonymous Client (ACC Counselling)

  • Client Reviews

    “Very fair and professional and good follow up. Thank you”.

    -Anonymous (Family Disputes Resolution Mediation)

  • Client Reviews

    “…The best thing about JS Mediation Services is that I did not need to continuously repeat my story. They provided me with everything I needed, with a range of skilled practitioners in one place.”

    - Anonymous Client (Counselling)

  • Family Dispute Resolution Mediation

    We facilitate discussions with separated and or separating parents, grandparents and guardians to find solutions in resolving disputes about the day to day care of their children without the stress and expense of going through the Court

  • ACC Counselling

    JS Mediation Services is a registered ACC provider for Integrated Services for Sensitive Claims (ISSC). We provide specialist counselling services for survivors of sexual abuse.

  • Restorative Justice

    JS Mediation Services provides Restorative Justice services for offenders and offence victims. Restorative Justice involves bringing the offence victim, the offender and the affected community together for a facilitated meeting to address the harm caused by the offender, promoting understanding, accountability and healing.

  • Workplace Disputes

    We will come to your workplace or provide an alternative private environment to facilitate solutions without you having to go through Employment New Zealand. A more private and cost-effective way of resolving inhouse disputes

  • Family Violence [Specialist Programme]

    The programme looks at what family violence is and why it is important to address it. The programme promotes healthy, respectful and violence free relationships at home and in the workplace.

  • Clinical and Professional Supervision

    We provide a safe, confidential and professional environment for professionals to reflect upon and develop their professional practice and relationships

  • Counselling

    We provide a range of counselling services to individuals, couples, and families.

  • Ministry of Health Approved Assessment Centre

    JS Mediation Services is an assessment centre approved by the Ministry of Health (under section 65 of the Land Transport Act 1998) to conduct drug and alcohol assessments for driver licensing purposes.

  • Employee Assistance Programme (EAP)

    JS Mediation Services provides EAP counselling services for various organisations around New Zealand.

    Get in touch today if you or your business needs a skilled EAP provider.

Providing you with a safe space

Appointments can take place either over the phone, via audio-visual platforms or in person. All services are provided with full confidentiality, and a safe and non-judgmental environment with fully individualised care and amenities.

 

In-person and remote options

Our office is conveniently located in South Auckland. Can’t make it into the office? No worries – we’ve got you covered with teletherapy and tele-communication services.

Get started with JS Mediation Services, today.